Refund and Returns Policy

1. General Overview

At Bold Finds we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a return or refund in accordance with the terms set out below.

2. Eligibility for Returns

2.1. Time Frame

Return requests must be submitted within 30 calendar days from the date you receive the item.

2.2. Condition of Items

• Items must be unused, unworn, and in their original packaging.
• All tags, labels, and accessories must be included.
• Products that show signs of wear, damage, or alteration are not eligible for return.

2.3. Non‑returnable Items

• Personalized or custom‑made products.
• Final‑sale items marked as “non‑returnable”.
• Gift cards and downloadable digital content.

3. Return Process

3.1. Initiating a Return

To start a return, contact our support team at [email protected] or call +1(806)737-9486‑9486. Provide your order number, the item(s) you wish to return, and the reason for the return.

3.2. Return Authorization

Our team will issue a Return Authorization (RA) number and detailed instructions for shipping the product back to us. Returns sent without an RA number may be refused.

3.3. Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. We recommend using a trackable shipping service and retaining proof of delivery.

4. Refunds

4.1. Refund Method

Refunds will be issued to the original payment method used for the purchase. Credit card refunds may take 5–10 business days to appear on your statement.

4.2. Refund Amount

• Full purchase price, including applicable taxes, will be refunded for eligible returns.
• Original shipping charges are non‑refundable unless the return is a result of our error.

4.3. Processing Time

Refunds are processed within 7 business days after we receive and inspect the returned item.

5. Exchanges

If you prefer an exchange for a different size, color, or style, please indicate this when you contact us. Exchanges are subject to product availability and may require payment of any price difference.

6. User Responsibilities

• Provide accurate contact information and order details when requesting a return.
• Package the item securely to prevent damage during transit.
• Comply with all instructions provided in the Return Authorization.

7. Legal Disclaimer

These policies do not affect any statutory rights you may have under applicable consumer protection laws. Bold Finds reserves the right to amend this Refund and Returns Policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

8. Contact Information

If you have questions about this policy, please reach out to us:

• Email: [email protected]
• Phone: +1(806)737-9486‑9486
• Address: Bold Finds,